Shipping & Delivery Policy

Last Updated: October 11, 2026

At Zeepro Global Fashion, we aim to provide a smooth and reliable delivery experience for every order.

1. Order Processing

Orders are processed after successful payment confirmation. Order processing generally takes 1–3 business days, excluding weekends and public holidays. Custom-made or made-to-order bridal dresses may require additional processing time, which will be communicated to the customer where applicable.

2. Delivery Locations

We deliver to the locations available at checkout. Delivery availability may depend on the customer’s address and our shipping partners.

3. Estimated Delivery Time

Estimated delivery times will be displayed at checkout or communicated after an order is placed, where available. Delivery times may vary depending on the destination, product availability, customs procedures, and shipping partner.

4. Shipping Charges

Applicable shipping fees will be displayed at checkout before payment. Additional customs duties, import taxes, or other destination-country charges may apply to international orders and are subject to applicable rules.

5. Order Tracking

Where tracking is available, tracking information will be shared after the order is dispatched.

6. Delays

Delivery may be delayed due to weather conditions, public holidays, customs inspections, logistics disruptions, or other circumstances beyond our control. We will assist customers with available shipping updates.

7. Incorrect Address

Customers are responsible for providing accurate shipping details. Please contact us as soon as possible if you notice an error. Changes may not be possible after dispatch.

8. Lost or Damaged Packages

If your package arrives damaged or appears to be lost, please contact us with your order number and supporting photographs or other relevant details. We will coordinate with the shipping provider to investigate.

9. Contact Us

For shipping and delivery questions, contact:

Zeepro Global Fashion
Email : zeeprro@gmail.com
Contact No : ± 62 85289715245

Address: Indonesia Stock Exchange Tower 1, Level 3, Suite 304, SCBD,
Jalan Jendral Sudirman Kav. 52-53, Senayan Village, Kebayoran Baru District, Jakarta : 12190